Citizen's Charter

CSU Citizen's Charter

A Citizen’s Charter refers to an official document, a service standard, or a pledge, that communicates in simple terms, information on the services provided by the government to the citizens. It also describes the step-by-step procedure for availing a particular service, and the guaranteed performance level that may be expected for that service. [source: csc]

 

 


I - Anti-Red Tape Act

II - Citizen's Charter

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09177078764 loc. 231
 

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09177078713 loc. 232
 

Guidance

09177078769 loc. 252
 

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